Company Overview

Since our inception in 1996, J&B Medical has become a recognized market leader in healthcare. More than a family-owned business, we are a family of businesses that span across all aspects of medical-related care including: sole source program management, national managed care contracts, technology solutions, as well as insurance-covered, emergency-medical, retail home-care and veterinary products.

J&B Medical is a nationally certified Women’s Business Enterprise composed of knowledgeable industry professionals. J&B Medical’s passionate team members are motivated to provide exceptional service at every interaction. Our goal is simple: enhance the quality of life, improve clinical outcomes, and reduce healthcare costs. J&B Medical settles for nothing less than the most innovative industry practices and the highest levels of integrity.

History

We have been forging new pathways into healthcare, technology and customer service since 1996. From the very beginning, we have always been focused on enhancing the quality of life, improving clinical outcomes, and reducing healthcare costs.

1994 - J&B Medical formed with the goal of providing quality medical supplies at the most economical prices possible.

April 2001 - J&B Medical becomes Michigan’s exclusive Abco dealer

May 2006 - J&B Medical consolidates locations and moves into its own state of the art building

Jan 2008 - J&B Medical expands into the Telehealth business.

Feb 2008 - J&B Medical launches full-service Emergency Medical Supplies division

2008 - J&B Medical expands its operation into Florida

Jan 2010 - J&B Medical expands its business into Missouri

Sept 2012 - J&B Medical expands its operation into Texas

Sept 2017 - J&B Medical opens a Michigan location in Troy

Our Family of Businesses

Dynamic Synergy provides services to streamline processes such as billing, medical document processing, prescription verifications and renewals.

A telehealth development company, J&B Virtual Solutions strives to provide well-built, intuitive solutions to healthcare.

A web-based secure application offering instantaneous audio and video meeting capabilities. Sylaps includes screen-sharing, file transfers, and end-to-end encryption available on any browser or platform.

J&B At Home has a wide selection of products at affordable prices. With dedicated and experienced staff, customers can be confident in finding the right product to fit them and their lifestyle, with convenient home delivery.

J&B Pet Source is the pet supply division of J&B Medical dedicated to supplying quality products, supplements and pharmaceuticals for pets and animals from dependable companies.

J&B Pharmacy Services is affiliated with the J&B Medical family of companies, a nationally certified Women’s Business Enterprise composed of knowledgeable industry professionals. Our passionate team members are motivated to provide exceptional service at every interaction. Our goal is simple: enhance the quality of life, improve clinical outcomes, and reduce healthcare costs. We settle for nothing less than the most innovative industry practices and the highest levels of integrity.

Our Satisfied Customers:

I just want to say that I love J&B Medical! They always deliver my supplies on time, keep in touch to let me know when they’re coming, and provide my tracking information. Thank you so much!

Crystal W.

I would like to commend the support I received in my time of need. The representative reached out to me by phone and text and resolved two issues I was having with my insulin pump and supplies. I really appreciated that my concerns were treated as important and that they stayed in contact with me until everything was resolved.

Laurie K.

I recently had a frustrating insurance verification experience with J&B Medical. Fortunately, I was eventually connected with a resolution specialist who did an amazing job of communicating and resolving the issue as quickly as possible. I hope this individual can be recognized for their exceptional customer service and resolution skills.

Thank you!

Rachel P.

I just wanted to take a moment to let your company know how much my family and I appreciate the exceptional support we’ve received from the Resolution Department. From day one in February 2022, the team has consistently followed up to make sure I received my daughter’s orders, especially during the challenges we faced in getting her account up and running. I really appreciate this level of customer service. It’s rare these days to find someone who will go out of their way to make sure everything continues to go smoothly with my daughter’s orders. This level of dedication is truly commendable and can serve as an excellent example for the entire customer service team.

Thank you – it has been my pleasure!

STEPHANIE K.

Very happy with the quality of customer service, products and speed of delivery. The representatives that I have spoken with treat you kindly and explain everything to you clearly when you ask questions and they handled all the back and forth with the Doctors office to get the right prescription(s) to suit our needs.

David W.

They have always been great and very prompt.

Sandra S.

I have had the privilege of receiving products from J&B for two years after being diagnosed with new-onset autoimmune-mediated Type 1 diabetes. Due to the challenging timing of getting a PA via my endocrinology office, the customer service team mobilized the available information and made sure I was not gapped in the Dexcom6 CGM supply chain. The shipment arrived in time for me to leave town on time to visit with family and, for my health, ensure the closed loop system with my OmniPod5 stayed intact.

Kevin B.