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Mom Baby

Insurance Covered Supplies

We are here to help you get the very best products

J&B Medical offers an extensive assortment of medically necessary supplies to improve the quality of life for our members. From our selection of breast pumps to a full range of support products for diabetes management, incontinence, and much more, we have the supplies to meet your needs. Our dedicated team members will work with health plans and providers to assist members in obtaining these life-enhancing supplies.

 

Insurance Covered Supplies:

 

Blood Pressure Units

Breast Pumps

Continuous Glucose Monitoring

Diabetes Monitoring

Enteral Nutrition

Incontinence

Insulin Pump Therapy

Ostomy Supplies

Syringes and Pen Needles

TENS Units

Urological Supplies

Wound Care Supplies

Our Satisfied Customers:

I just want to say that I love J&B Medical! They always deliver my supplies on time, keep in touch to let me know when they’re coming, and provide my tracking information. Thank you so much!

Crystal W.

I would like to commend the support I received in my time of need. The representative reached out to me by phone and text and resolved two issues I was having with my insulin pump and supplies. I really appreciated that my concerns were treated as important and that they stayed in contact with me until everything was resolved.

Laurie K.

I recently had a frustrating insurance verification experience with J&B Medical. Fortunately, I was eventually connected with a resolution specialist who did an amazing job of communicating and resolving the issue as quickly as possible. I hope this individual can be recognized for their exceptional customer service and resolution skills.

Thank you!

Rachel P.

I just wanted to take a moment to let your company know how much my family and I appreciate the exceptional support we’ve received from the Resolution Department. From day one in February 2022, the team has consistently followed up to make sure I received my daughter’s orders, especially during the challenges we faced in getting her account up and running. I really appreciate this level of customer service. It’s rare these days to find someone who will go out of their way to make sure everything continues to go smoothly with my daughter’s orders. This level of dedication is truly commendable and can serve as an excellent example for the entire customer service team.

Thank you – it has been my pleasure!

STEPHANIE K.

Very happy with the quality of customer service, products and speed of delivery. The representatives that I have spoken with treat you kindly and explain everything to you clearly when you ask questions and they handled all the back and forth with the Doctors office to get the right prescription(s) to suit our needs.

David W.

They have always been great and very prompt.

Sandra S.

I have had the privilege of receiving products from J&B for two years after being diagnosed with new-onset autoimmune-mediated Type 1 diabetes. Due to the challenging timing of getting a PA via my endocrinology office, the customer service team mobilized the available information and made sure I was not gapped in the Dexcom6 CGM supply chain. The shipment arrived in time for me to leave town on time to visit with family and, for my health, ensure the closed loop system with my OmniPod5 stayed intact.

Kevin B.

How to Create an Account with J&B Medical

At J&B Medical, we strive to provide our customers with the widest variety of high-quality medical supplies at the lowest possible costs. We understand that the guidelines set by your health plan can be difficult to navigate and we’re here to make the process as simple as possible. Along with excellent customer service, J&B Medical ensures consistent compliance with all State, Federal, and health plan guidelines and regulations. To create an account, follow our steps below!

Create An Account > Health Plan Requirements > Your Order

1

Complete our online form

  • To create a new account, complete our online intake here, or call us at (800)-737-0045
  • Once your account is established, visit us at Our Portal to complete your Assignment of Benefits (AOB) form which authorizes J&B Medical to submit claims to your health plan on your behalf.
  • Our product specialists and nurses are happy to assist you with finding the products that will meet your medical needs and that are covered by your health plan.
2

Health Plan Requirements

  • We will request a prescription from your ordering prescriber that meets the requirements of your health plan.
  • Medical records or chart notes may be required from your prescriber to verify the medical necessity. Medical records may include visit notations, chart notations, education, logs, lab tests, medical history and more.
  • If your health plan requires an authorization for your supplies we will submit the request on your behalf when possible.
3

Your Order

  • At J&B Medical, we do our best to provide you with an estimate of your out-of-pocket expenses (deductibles and coinsurance) which are necessary to be paid before your order ships.
  • Out-of-pocket expenses are ultimately determined and applied by your health plan.
  • Payments can be made online through Our Portal, by phone, and auto payment options are available.
  • To refill your supply order, your health plan is likely to require that you confirm the need for your supplies. You can do this by responding to our automated reorder system via phone, text or by visiting Our Portal.