Support
We are here to help
J&B Medical’s passionate team members are motivated to provide exceptional service at every interaction. Our goal is simple: enhance the quality of life, improve clinical outcomes, and reduce healthcare costs. J&B Medical settles for nothing less than the most innovative industry practices and the highest levels of integrity. Contact us below or through our portal and we will do our best to assist you in your questions and needs.
Best time to call:
To better serve your needs, please use the chart below to plan the best time to call. (Call volumes listed are in EST):
By phone or email:
J&B Medical Headquarters
50496 Pontiac Trail,
Wixom, MI 48393
Telephone: (800) 737-0045
Fax: (800) 737-0012
8:00am – 5:00pm EST M-F
Insurance Covered Supplies
(800) 737-0045
8:00am – 6:00pm EST M-F
info@jandbmedical.com
Insurance Specific Contact Information
INSURANCE COVERED SUPPLIES SUPPORT
Medical Surgical Supplies
Telephone: (800) 737-0045
Press 2 from main menu
8:30am – 5:00pm EST M-F
Emergency Medical Supplies
Telephone: (800) 737-0045
Press 2 from main menu
8:30am – 5:00pm EST M-F
J&B At Home
Telephone: (855) 289-3427
Email: info@jandbathome.com
8:30am – 5:00pm EST M-F
J&B Pet Source
Telephone: (866) 471-5538
Fax: (248) 960-7985
7:30am – 4:00pm EST M-F
Our portals:
Our customer portals are available to manage your orders and process your requests:
Members (Patients) VENDORS (MANUFACTURERS) PROVIDERS (PHYSICIANS)